Support Center
We're here to help you make the most of BookABand. Find answers to common questions or get in touch with our support team.
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Frequently Asked Questions
How do I create an account?
To create an account, click on the 'Sign Up' button on the homepage. Choose whether you're a client or a band, and follow the prompts to set up your profile.
How do I book a band?
Search for bands using our search feature, view their profiles, and click 'Book Now' on the band you'd like to hire. You can then propose dates and discuss details through our messaging system.
What if I need to cancel a booking?
You can cancel a booking through your account dashboard. Please note our cancellation policy, which varies depending on how close to the event date you're cancelling.
How does payment work?
We use a secure payment system. Clients pay through our platform, and we hold the funds until after the event. Once the event is completed successfully, we release the payment to the band.
Still Have Questions?
Our support team is always here to help. Don't hesitate to reach out!
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